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📜 Digital Estate & Legacy Guide

Closing Amazon, PayPal, Venmo & Airline Mile Accounts

Published October 2026 · Last verified October 2026

Four Kinds of AccountEach closes a little differently — handle them one at a time.The accounts tocloseAmazon & PrimePayPal (the estate)Venmo & Cash AppAirline miles & pointsIllustration — a schematic. Set-up screens differ; each takes only a few minutes.
A schematic overview — your set-up screens may look a little different, but the idea is the same.
The Safe Way to Close OneContact them, send proof, let the money move the proper way.Contact themUse the officialbereavement pathSend proofDeath cert andestate papersMove money rightThrough the estate,not by logging inConfirm closedGet it inwritingIllustration — a schematic. The order is a suggestion; do one box at a time.A schematic of the plan — company steps vary; the order does not have to.
The plan as a short checklist you can work through a little at a time.

Shopping, payment, and loyalty accounts each close a little differently after a death. This guide shows you the official path for each — and the one rule that protects everyone: never log in to move the money yourself.

Bill Davis
Bill's Home Tech · Atwater, Ohio
Want the full deep-dive?
The Closing Amazon, PayPal, Venmo & Airline Mile Accounts Guide
PDF · plain English · no ads · made by Bill
Cost
Free — no purchase needed
Time
Work through it at your own pace
Difficulty
Beginner-friendly · one step at a time
Bill's hotline
(330) 200-8042

Shopping, payment, and loyalty accounts each close a little differently after a death. This guide shows you the official path for each — and the one rule that protects everyone: never log in to move the money yourself.

What's inside this guide

The printable PDF walks through 36 short chapters, in plain language. It also includes an everyday cheat sheet and at-a-glance pictures.

  1. The Whole Plan on One Page
  2. Why These Accounts Need Special Care
  3. The One Rule That Protects Everyone
  4. What to Gather Before You Begin
  5. Closing an Amazon Account
  6. Handling the Prime Membership
  7. Kindle Books and Digital Orders
  8. Orders, Balances, and Subscriptions
  9. Only the Estate's Executor Closes PayPal
  10. Sending PayPal the Right Documents
  11. How the Remaining Balance Is Paid
  12. Contacting Venmo About the Account
  13. Moving a Venmo Balance Properly
  14. Cash App and Other Payment Services
  15. Watching for Fraud on Payment Apps
  16. What Happens to Frequent-Flyer Miles
  17. How the Major Programs Generally Handle It
  18. Asking an Airline About the Miles
  19. Points Earned on Credit Cards
  20. Hotel Points and Other Rewards
  21. The Documents Companies Ask For
  22. Logging Each Account as You Go
  23. Scams That Target Grieving Families
  24. Common Worries, Answered
  25. Handling It in the Right Order
  26. Shared Accounts and the Surviving Partner
  27. If You Only Do Three Things
  28. You Don't Have to Do It Alone
  29. Amazon Household and Shared Benefits
  30. Cash App's Card, Stock, and Bitcoin
  31. Disputing Charges That Post After a Death
  32. Gift-Card and Store-Credit Balances
  33. A Sensible Order of Operations
  34. Protecting Against Identity Theft
  35. A Few More Questions, Answered
  36. Finish the Job Soon

Get the printable guide

Everything above is a quick summary. The full, printable guide — the same words, laid out to read and keep by the computer — is a free PDF.

Download the printable PDF →

Last verified October 2026. Information accurate as of October 25, 2026.

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Any prices or outside products mentioned in this guide can change over time — the details here were last checked August 2026 and this page is accurate as of October 18, 2026; please confirm current pricing before you buy. See how often we review our guides →