Windows 10 didn't die — but your PC may be unprotected.

Windows 10 reached "end of support" on October 14, 2025. That means Microsoft stopped sending it the free monthly security fixes that quietly patch new holes. Your computer keeps working — nothing switches off — but over time an unpatched machine gets riskier to use for email, banking, and shopping.

Here's the part the pop-ups won't tell you: Microsoft is offering a free "Extended Security Updates" program that keeps a Windows 10 PC getting security updates through October 12, 2027 — but only if your computer is enrolled. Most home computers can enroll at no cost. That buys you two more years of safety and zero pressure to rush out and spend money.

So you have real choices — enroll and keep your computer, upgrade it to Windows 11 for free if it qualifies, or replace it only if it truly makes sense. My job is to look at your computer and tell you which one is right for you. No sales pitch — I don't sell computers on commission.

Confirm what you're running

First I check whether you're even on Windows 10 (many folks are already on Windows 11 and don't know it) and make sure you have the last update installed so enrollment works.

Enroll in the free security updates

I get your PC signed up for Extended Security Updates through October 2027. For most home computers this is free — it just needs a Microsoft account and a settings backup switched on. If yours isn't eligible for the free route, I'll tell you before anything costs a penny.

Check if it can run Windows 11

Windows 11 has hardware rules — it needs a security chip called TPM 2.0 and a processor from roughly 2018 or newer. I run Microsoft's own checker and read you the result in plain English.

Upgrade in place — or a straight answer

If your PC qualifies for Windows 11, I can do the free upgrade for you and make sure it still feels familiar. If it doesn't qualify, you get an honest recommendation: keep it on the free updates, or replace it — with the reason spelled out, not a scare tactic.

Move your stuff to a new computer

If replacing really is the right call, I move your photos, documents, email, and passwords over and set the new machine up so it works the way you're used to. I can source a good-value computer for you or point you to a machine that's actually worth buying.

Is a Chromebook or iPad a better fit?

If you mostly do email, web, photos, and video calls, a simple Chromebook or an iPad can be cheaper, faster, and far less fussy than a Windows PC — and there's no "end of support" scramble every few years. I'll tell you honestly if that suits how you actually use your computer.

✅ It qualifies → free upgrade to Windows 11

Your machine has the right chip (TPM 2.0) and a supported processor. I do the free upgrade and set it up so the buttons are where you expect them. No new computer needed.

🟡 It doesn't qualify, but it's still good → keep it, safely

Plenty of perfectly fine computers can't run Windows 11 for one hardware reason. That's OK — we enroll it in the free security updates through October 2027 and you keep using the computer you already know. We can revisit later, no rush.

🔵 It's genuinely worn out → replace it, on your terms

If it's slow, tiny on storage, or the battery's shot, I'll say so — and only then. I move everything over, set up the new one, and recycle the old one safely. You'll never hear "you have to buy this today" from me.

For small businesses: the office Windows 10 sweep

Still have a few Windows 10 machines at the shop, the office, or the front desk? I'll inventory every computer, tell you which ones can move to Windows 11, enroll or plan a replacement for the rest, and hand you a simple one-page report you can actually understand — what you have, what's protected, and what to budget for.

Note: the free home version of these updates isn't allowed on business PCs that are joined to a company network or domain — those need a different plan. I'll flag any of yours that qualify and give you straight options for the rest. Same plain-English approach, no enterprise-IT contract.

Remote check & enroll — about an hour, from your kitchen chair

Free to add on to any $99 in-home visit

Included for Support Plan members