About Bill Davis
Your neighbor. Your tech guy. Someone who genuinely gets it.
Bill Davis
Owner & Tech Specialist
Atwater, Ohio
📞 (330) 200-8042 reaches my actual cell phone. If I'm mid-visit, my AI helper Sophie (named after my dog) takes a message — then I call you back personally, within 2 business hours.
Roots in Portage County
I've lived in Atwater for 22 years, and four years in Randolph before that. My wife Dory — my better half — and I have been married 26 years. Our kids are grown: Kaitlyn is 23, Tyler is 19. I also care for my mom Joanne, who's 90 and lives with us. So when I say I'm your neighbor, I mean it — I've been here longer than most of the houses on my route.
Why I Do This
Watching mom try to figure out how to video call her best friend a few years back — the frustration on her face — broke my heart. She wasn't slow or confused. The technology just wasn't designed for her.
That's when I realized: someone needed to bridge that gap. Not just fix devices, but actually sit down with real people, in their homes, and help them feel comfortable and confident with the technology that was supposed to make life better.
My love of tech started early. My late father and I built a Zenith Pong machine when I was a kid — my first taste of making technology do what I wanted. Later, my first Tandy TRS-80 Color Computer hooked me for good. That's a lifetime of tinkering with technology.
Professionally, I spent decades in technology and customer service: 14 years managing RadioShack stores, then 5 years at Nokia in management, training employees and stores, 8 years at T-Mobile managing stores and supporting both employees and customers, and 2 years at AT&T out in customers' homes getting their internet started up correctly and helping them navigate AT&T wireless — which is where the Bill's Home Tech idea really took root. Then 2 years with the US Postal Service before I recently retired from corporate life to start my dream job: Bill's Home Tech, LLC.
Every client I work with reminds me of mom — a smart, capable person who just needs someone patient enough to explain things in plain English. No jargon. No judgment. No rushing.
That's the promise I make to every person I serve.
What I Believe
These aren't company values written by a marketing team. They're how I actually work.
Patience First
I never make anyone feel stupid for asking a question. Technology is confusing. That's the whole point of having me around.
Plain English Only
No acronyms. No tech speak. I explain what's happening in words that make sense — not words designed to impress.
No Surprises on Price
$99 covers your first visit and 30-day follow-up. Period. I tell you what something costs before I do it. Always.
Local Accountability
I live here. If I do a bad job, I run into you at the grocery store. That keeps me honest in a way no corporate policy ever could.
Your Trust Matters
I come into your home. That's a privilege. I'm fully insured, and I treat every home like it's my mother's home.
Ongoing Relationship
My best clients aren't one-time jobs. They're neighbors I check in on, who call me when something breaks, and who know I've got their back.
Credentials & Coverage
Fully Insured
$1M occurrence / $2M aggregate on both Commercial General Liability and Professional Liability (E&O), through Next Insurance. Certificate of Insurance available on request.
Registered Ohio LLC
Bill's Home Tech, LLC — Atwater, Ohio. Locally registered and operating since 2025.
30+ Years of Professional Experience
Decades of hands-on customer service and technology work across residential and small business environments.
Confidentiality in your home
What I see in your home — your bills on the counter, your medication list on the fridge, the MyChart message your daughter sent you, the photos on your screen saver — I forget the moment I walk out the door. I don't write it down. I don't share it with anyone, including other customers. I don't talk about you to neighbors — even the ones I also work for. That's not a written policy I copied from the internet; that's how I was raised and how my mother Joanne taught me to treat the people who let you into their homes.
Ready to Meet Your Tech Guy?
Call or text the line — Sophie, Bill's AI receptionist, picks up 24/7 and pings him. Then Bill calls you back personally. No hold music, no support tickets, no chatbot maze — just a real conversation with someone who wants to help.