The Support Plan — $39/month
Bill on call all year. He checks in every month, answers your questions any time, and you skip the wait when something comes up. No contract — cancel anytime.
🎁 First month free after any visit.
What you get every month
Three things make the plan worth it — and a whole lot more comes with them.
Monthly check-in
Bill calls once a month to catch little problems before they become big ones — a full inbox, a shaky backup, a suspicious email you weren't sure about.
Unlimited remote help
As many remote screen-share sessions as you need, free — for settings, email, software, training, or a quick "is this a scam?" look. You watch the whole time.
Priority scheduling
Members go to the front of the line. When you need Bill in person, you skip the wait.
Everything included with the plan
Monthly check-in call to catch issues early
Priority scheduling — skip the wait
Unlimited phone & text questions (Mon–Sat)
Free remote screen-share sessions, any time
A free Digital Safety Check-Up once a year
Discounted rate on any extra in-home visits
No contract — cancel anytime, no questions
🎁 Your first month is free after any visit
Had a $99 visit, a $49 remote session, or a check-up? You can add the Support Plan and your first month is on the house — a no-risk way to see if year-round help is right for you. Cancel anytime.
How it works
Every plan starts with a $99 first visit so Bill can get to know your setup and you can decide he's a good fit. After that, add the plan for $39/month — first month free — and cancel anytime. Billing is automatic through Square (about $41.73/mo with Ohio sales tax); no invoices, no late notices.
The Family Plan — you pay, they get the help
Live out of town and worried about Mom or Dad? Put the Support Plan in your name and on your card. Your parent gets Bill's monthly check-in and unlimited help — and you get a short text after each check-in so you always know they're doing OK, without having to be the family IT department.
- Same $39/month — billed to you, cancel anytime
- Bill works with your parent in their home or by remote
- A two-line text update to you after every monthly check-in
Call or text and Bill sets it up so the billing and the text updates go to you.
Caregiver Check-In
Made for families who've done a Safe at Home Setup. Each month Bill quietly confirms the safety tech is still doing its job — the video doorbell, the fall-detection watch or pendant, and the medication & appointment reminders are all online and working — then sends the adult child a two-line text: what's working, and anything that needs a look.
- Monthly remote check that the doorbell, pendant/watch, and reminders still work
- Batteries, alerts, and family notifications verified
- A two-line "all good" (or "here's what I found") text to the family
Added on to a Support Plan. Call and Bill will walk you through it and the monthly rate.
Common questions
Is there a contract?
Do I need a visit first?
Can I pay for my parent's plan?
What does it cost with tax?
Ready for year-round peace of mind?
Enroll online, or call Bill and he'll set it up in a couple of minutes. First month free after any visit.
$39/month + Ohio sales tax · auto-pay via Square · cancel anytime · 30+ years of professional experience