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Wiping a Device

Published August 2026 · Last verified August 2026

Wipe It Clean, in OrderLike emptying the filing cabinet before you give it away.1. Back upKeep photos,contacts, files2. Sign outApple ID, Google,Microsoft3. Turn off lockFind My / devicelock OFF4. Remove cardsSIM + memorycard out5. Erase — thebuilt-in full reset6. Confirm the freshwelcome screenIllustration — a schematic. Menu names differ by device; the order is what matters.
Before you sell, trade, donate, or recycle a device, wipe it in this order so your photos, passwords, and accounts don’t go with it.
The Sign-Out That MattersSkip this and the device stays locked to you — useless to the next owner.iPhone / iPadSign out of Apple IDTurn off Find MyThen Erase AllContent & SettingsAndroidRemove your GoogleaccountTurn off screen lockThen Factory resetWindows / MacSign out of Microsoftor Apple IDTurn off Find My MacThen reset / eraseSigning out first is what unlocks the device for its new owner.Illustration — a schematic. Exact steps vary by device and version.
The step people forget is signing out of the account lock — do it before you erase, or the next owner is stuck.

When you sell, trade in, donate, or recycle an old phone or computer, there is one step you must never skip: wiping it clean. That device holds your photos, your passwords, your banking apps, your whole digital life. Handing it off without erasing it properly is like giving away your filing cabinet with all the papers still inside. The good news is that wiping a device is simple once you know the steps. This little book walks through every kind of device in plain English. No jargon. No judgment. No rushing.

Cost
Free — no purchase needed
Time
About 20–30 minutes
Difficulty
Beginner-friendly · one step at a time
Bill's hotline
(330) 200-8042

When you sell, trade in, donate, or recycle an old phone or computer, there is one step you must never skip: wiping it clean. That device holds your photos, your passwords, your banking apps, your whole digital life. Handing it off without erasing it properly is like giving away your filing cabinet with all the papers still inside. The good news is that wiping a device is simple once you know the steps. This little book walks through every kind of device in plain English. No jargon. No judgment. No rushing.

What's inside this guide

The printable PDF walks through 18 short chapters, in plain language. It also includes an everyday cheat sheet and at-a-glance pictures.

  1. Why A Plain Delete Is Not Enough
  2. Always Back Up Before You Wipe
  3. Sign Out And Remove The Locks First
  4. Wiping An iPhone Or iPad
  5. Wiping An Android Phone Or Tablet
  6. Wiping A Windows Computer
  7. Wiping A Mac
  8. Wiping A Broken Or Locked Device
  9. Do Not Forget The Cards And Extras
  10. Selling Your Wiped Device Safely
  11. Donating A Device The Right Way
  12. Recycling A Device You Cannot Sell
  13. Making Sure The Wipe Really Took
  14. Watches, Speakers, And Other Gadgets
  15. The Common Mistakes To Avoid
  16. Scams Around Old Devices
  17. The Honest Bottom Line
  18. When You Want A Hand

Get the printable guide

Everything above is a quick summary. The full, printable guide — the same words, laid out to read and keep by the computer — is a free PDF.

Download the printable PDF →

Last verified August 2026. Information accurate as of October 18, 2026.

Want someone to set it up with you?

I'll sit beside you, we'll go through it together, and you set the pace. $99 flat for the first visit, 30-day follow-up included. Serving Portage County — Atwater, Ravenna, Kent, Streetsboro and the townships.

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✍️ Every guide researched, written, and reviewed by Bill — your local Portage County tech.

Any prices or outside products mentioned in this guide can change over time — the details here were last checked August 2026 and this page is accurate as of October 18, 2026; please confirm current pricing before you buy. See how often we review our guides →