Telehealth Visits — A Plain-English Guide for Seniors

What's inside the 25-page PDF

• What a telehealth visit actually is
• When telehealth is great — and when it isn't
• Confirm the visit and the platform
• Wi-Fi check — does your spot have the signal
• Camera and microphone test
• The 5 things to have ready
• Lighting, sound, and where to sit
• The pre-visit notes sheet
• Zoom for Healthcare — walkthrough
• Doxy.me — walkthrough
• MyChart Bedside / MyChart video — walkthrough
• Joining 10 minutes early
• How the visit usually flows
• Questions worth asking out loud
• Audio drops, video freezes, kicked out — fixes
• Switching to a phone call mid-visit
• Meds, notes, and the after-visit summary
• Privacy, recording, and who else is in the room
• "Telehealth verification" scams to avoid

The full guide is a 25-page printable PDF — no email, no signup, no ads. Read it at the kitchen table or hand a copy to a family member who could use it.

Why I made this guide

I got a call from a regular customer at 9:50 on a Wednesday morning. She was supposed to have a telehealth visit with her cardiologist at 10. The Zoom link wasn't opening. She was about to miss the visit she'd waited six weeks for.

Twenty minutes of prep before a telehealth visit makes the day-of feel boring. That's the goal: boring. This guide walks through everything — Wi-Fi check, camera test, the five things to have on the table, and the three most-common platforms.

No ads. No affiliate links. No fluff. Just what I'd want my own mother to know.

— Bill Davis

Need help with this?

Reading is one thing. Doing it is another. If you'd rather have me handle the form, the order, the unboxing, the network setup, and the training — first in-home visit is $99 flat. Most CapTel setups done in one trip.