Tech trouble?
One flat $99 visit.
Wi-Fi, phones, computers, TVs, smart home — whatever's giving you trouble, I come to your home, fix it, and explain it in plain English. No jargon, no rushing, no talking down to you.
Sound familiar?
I can fix all of it — and show you how, in plain English.
What I fix
One flat $99 visit covers all of it. No surprise charges.
Wi-Fi & Routers
Dead spots, dropped connections, slow speeds, new setups.
Phones & Tablets
Setup, syncing, photos, email, settings, "how do I…?"
Computers & Printers
Slow PCs, cleanups, printing headaches, updates, backups.
TVs & Streaming
Netflix, the remotes, the inputs — all of it, made simple.
Smart Home Setup
Cameras, doorbells, speakers, lights, thermostats.
Scam Protection
Spotting scams, locking things down, peace of mind.
If your trouble is on your screen — a setting, an email, a software question, or a scam-check — I can often help remotely for a flat $49 — up to 2 hours, and included free for $39/mo Support Plan members. I connect to your screen only with your permission, you watch the whole time, and if it turns out you need me in person, your $49 comes right off the $99 visit. See how remote support works →
How it works
You call
(330) 200-8042 rings my actual cell. If I'm mid-visit, Sophie, my AI receptionist, takes your details day or night — then I call you back personally within 2 business hours.
I come to your home
At a time that works for you. No guaranteed emergency service, but same-day is sometimes possible — just ask.
One flat $99
Up to 3 hours; if it runs long, it's still $99.
It works — and you get it
Fixed, plus a plain-English walkthrough so you're comfortable on your own.
Done right, the way you want it — or your money back. No paperwork, no haggling. If you're not happy when I leave, you don't pay.
Tech Made Simple — Service Made Personal
Hi, I'm Bill.
I have 30+ years of tech and customer-service experience, and I started Bill's Home Tech to help people with it the way it should be done — in your home, at a fair flat price, with patience and zero jargon.
If you've ever felt rushed, confused, or talked down to by tech support, that ends here. I'll fix the problem and make sure you understand it.
Worried about scams? You're right to be.
Microsoft will never call you. Neither will Apple or your bank. Scammers now even use AI to fake a loved one's voice on the phone.
If a call, pop-up, or email feels off — don't click, don't pay, don't panic. Call me first. A quick gut-check is free.
Where I come to you
All of Portage County, plus adjacent towns like Stow, Hudson, Mogadore, Tallmadge, Cuyahoga Falls, Hartville, Alliance, Canfield, Austintown, Lake Milton, Newton Falls, Sebring, and Salem.
Don't see your town but you're nearby? Call anyway — chances are I can help.
What neighbors are saying
“Bill installed our Ring camera, set up Alexa, connected four wireless plugs, and integrated everything seamlessly together. In separate rooms, he connected our TVs and sound systems to speakers, and he also set up our email and Adobe software on an older Mac that we had nearly abandoned — and now use regularly again.
He also helped us find an inexpensive and safe way to store all of our family photos, and even installed a portable wireless CarPlay system in my 2012 vehicle — all in one visit and at a very reasonable price.
Bill is friendly, efficient, knowledgeable, and showed excellent problem-solving skills throughout the entire process. We highly recommend Bill for any in-home electronics or technology services!”
Let's get it sorted.
$99 flat-rate in-home visit — up to 3 hours
When you're ready, call (330) 200-8042 — Mon–Sat, 9:00 AM–7:30 PM. If I can't pick up, Sophie takes a message and I call you back within 2 business hours.
Not sure yet? Start with a free 1-hour consultation — phone or in-home, no pressure, no charge.