Portage County Job & Family Services — Programs, Phone Numbers & Online Help
Published October 2026 · Last verified October 2026
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Portage County Job & Family Services is the local office that handles food assistance, Medicaid, cash help, child care aid, and more. This guide explains what each program is, which phone number reaches it, and how the county office and the state website at benefits.ohio.gov share the work — so you always know who to call and where to click.
What's inside this guide
The printable PDF walks through 37 short chapters, in plain language. It also includes an everyday cheat sheet and at-a-glance pictures.
- What Portage County JFS Does
- The Office in Ravenna
- The Numbers at a Glance
- Food Assistance, or SNAP
- Cash Assistance (Ohio Works First)
- Medicaid Through the County
- Help Paying for Child Care
- How County and State Share the Work
- Getting to the Real Website
- What You Can Do Online
- Reporting a Change to Your Case
- Renewing Your Benefits
- The Ohio Benefits Help Line
- Rides to Medical Appointments (NET)
- Emergency Help (PRC)
- Child Support Enforcement
- Jobs and Training (OhioMeansJobs)
- Reporting Abuse or Neglect
- Applying in Person
- Applying by Phone
- What to Have Ready
- Sending in Your Documents
- The Benefits Interview
- Reading a Letter From the County
- If You Disagree With a Decision
- Applying From a Smartphone
- Using a Library or Public Computer
- Making the Text Bigger
- Signing In to the State Portal
- Keeping Copies and Confirmations
- Scams That Target Benefits
- Protecting Your Personal Information
- Helping a Family Member
- County Office or State Line?
- Plain Questions and Answers
- Each Program and Its Online Tool
- A Calm Word About Asking for Help
Get the printable guide
Everything above is a quick summary. The full, printable guide — the same words, laid out to read and keep by the computer — is a free PDF.
Last verified October 2026. Information accurate as of October 25, 2026.
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