Registering With Your Utility's Medical List - A Plain-English Guide
Last verified: September 2026
How to get on your electric company's medical or priority-restoration list — what it does, what it doesn't, how to enroll, and how to keep it current. Want a hand with the call? My number is (330) 200-8042.
The Utility Medical List, at a Glance
Most electric utilities keep a medical-priority or critical-care list for homes that rely on powered equipment. This guide covers what it does, what it doesn't, how to enroll, the doctor's confirmation, and keeping it current in plain English. It's a helpful extra, never a guarantee — keep your own indoor-safe backup, and it is not medical advice. There's a printable 29-page version up top.
Common Questions
1 What is the utility medical list?
A registry of homes that rely on electric-powered medical equipment. It flags your address for outage notice and restoration awareness.
2 Does it guarantee my power stays on or comes back first?
No. It makes crews aware of your need, but repairs follow safety and reach. Always keep your own backup ready.
3 How do I sign up?
Call the number on your electric bill or use their website. Have your account number handy, and ask if a doctor's confirmation is needed.
4 Is there a fee?
Registration is generally free. If anyone demands payment to keep you on a medical list, hang up and call your utility's official number.
5 Should I register anywhere else?
Yes — your water utility, phone or medical-alert provider, and local emergency management are all worth a quick call.
6 Can you help me do it?
Happily. I'll help you find the form, understand it, and file the doctor's confirmation — $99 flat for a visit, or $49 on your screen.
Would You Rather I Just Help?
Forms and phone menus are friendlier with someone beside you. I'll help you find your provider's medical list, fill out the form, file the doctor's confirmation, and set a renewal reminder — calmly and at your pace. $99 flat for a visit, or $49 on your screen.
Would you rather I just do this for you?
No shame in it — plenty of folks would rather hand it off, and that's what I'm here for. I'll come to your home, set it up right, and make sure it's working before I leave. Flat $99 per visit — no jargon, no upsell, and every visit is 30-day come-back-free.
Not a hardware job? I can often fix it remotely for $49 — a secure screen-share, up to 2 hours, that you watch the whole time and can end whenever (included free for $39/mo Support Plan members, and it counts toward the $99 if it turns out I need to come out).